Shipping policy
Shipping Policy
Thank you for shopping at Midnight Doll Video! We are dedicated to bringing you high-quality horror and movie tribute apparel. Because each item is custom printed and made-to-order specifically for you, please review our shipping guidelines below:
1. Production Time (Handling Time) Since we do not maintain a warehouse of pre-printed stock, every order must go through production before it is shipped.
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Production & Fulfillment: Please allow 2 to 5 business days for your order to be printed, quality-checked, and packed.
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Note: Business days are Monday through Friday, excluding holidays.
2. Shipping & Transit Times Once production is complete, your package is handed over to our shipping carriers.
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United States: 3 to 6 business days via standard tracked shipping.
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Total Estimated Delivery Time (USA): 5 to 11 business days from the time the order is placed.
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International Shipping: 7 to 15 business days depending on the destination country and local customs processing.
Shipping Cost: Standard shipping rates are calculated dynamically at checkout based on your delivery address and order weight.
3. Tracking Your Order You will receive a shipping confirmation email containing your tracking number as soon as your order ships, allowing you to monitor your delivery journey.
4. Contact Us If you have any questions regarding your order status or shipping details, please feel free to reach out to our team at midnightdollvideo@gmail.com